Shipping & Delivery Policy

Last Updated: October 28, 2025

1. Service Delivery

KothariAI provides AI-powered medical report analysis services that are delivered entirely through digital means.

2. Digital Delivery Method

• Email Delivery: Reports are sent to the email address you provide.
• Format: Reports are typically delivered in PDF format.
• Accessibility: You can view your report from any device with email access.

3. Delivery Timeline

• Standard: Reports delivered within 24–48 hours after payment.
• High Volume: Up to 72 hours during peak times.
• Notification: You’ll receive an email once your report is ready.

Note: Delivery time starts after we receive complete, valid documents and successful payment.

4. No Shipping Charges

• We only provide digital services — no physical shipping.
• No shipping or courier fees apply.
• The service fee includes the entire process and digital delivery.

5. Failed Delivery

• Ensure you provide a valid email address.
• Check your spam/junk folder if the report doesn’t arrive in time.
• If technical issues occur, contact our support team.
• We will resend your report at no cost if the issue was on our end.

6. Contact for Delivery Issues

7. Force Majeure

KothariAI is not responsible for delays due to events beyond our control, including internet outages, email disruptions, natural disasters, or government restrictions.

8. Changes to Policy

We may update this Shipping & Delivery Policy at any time. Continued use of our services indicates your acceptance of any changes.

9. Governing Law

This policy is governed by the laws of India. Any disputes are subject to the jurisdiction of Delhi, India.